Privacy Policy

Effective date: August 9, 2026

Southern Dreams Mechanical Services LLC (“Southern Dreams Mechanical Services”, “we”, “us” or “our”) respects your privacy. This policy explains what we collect through https://southerndreams-mechanical.com/, why we collect it, who we share it with, and the choices you have.

Information We Collect

Information you give us

When you contact us through a form, by email or by phone, we collect what you choose to send. That normally means your name, email address, phone number, the address or area where work is needed, and a description of the job. Please do not send payment card details, account passwords, or medical information through this website.

Information collected automatically

Like most websites, ours records technical information when you visit: IP address, browser and device type, operating system, referring page, the pages you view, and the dates and times of those visits. Some of this is collected by cookies and similar technologies, described in our Cookie Policy.

How We Use Your Information

• To answer enquiries, quote work, schedule visits and provide the services you ask for
• To contact you about a job, including follow-up and scheduling
• To keep records of work performed, quotes issued and warranties given
• To keep the website secure and to detect abuse or fraudulent submissions
• To understand how the website is used so we can improve it
• To send marketing only where you have asked to receive it, and you can stop at any time
• To meet legal, tax, insurance and regulatory obligations

We do not sell your personal information, and we do not share it for cross-context behavioural advertising in exchange for payment.

Cookies, Pixels And Similar Technologies

We use cookies and similar technologies for essential site functions, to measure how the site performs, and, where enabled, for advertising measurement. Full detail, including the categories in use and how to change your choices, is in our Cookie Policy.

Third-Party Tools

The tools below may be active on this website. Each is operated by a third party under its own privacy policy, and each may receive information about your visit.

Google Analytics

Measures how the site is used (pages viewed, approximate location, device and referral source) so we can improve it. Google processes this data on our behalf. IP addresses are handled by Google in accordance with its own documentation for GA4.

Meta Pixel

Where enabled, this reports whether visits or enquiries followed an advertisement, and supports advertising measurement and audiences on Meta platforms. It may set cookies and share event data with Meta.

Google reCAPTCHA

Protects our forms from automated abuse. reCAPTCHA collects hardware and software information and behavioural signals and sends them to Google for analysis. Its use is subject to Google’s privacy policy and terms.

WS Form

Handles form submissions on this website. Submissions may be stored in our website database and emailed to us so we can respond. They are kept only as long as needed to deal with your enquiry and to keep proper business records.

Embedded maps and media

Pages that embed a map or a video load content directly from the provider, which can see your IP address and may set its own cookies even if you do not interact with the embed.

Consent tool

Where a cookie banner or consent tool is in use, it records your choices so the site can honour them on later visits. That record is itself stored in a strictly necessary cookie.

How We Share Information

We share personal information only with:

• Service providers who work on our behalf: hosting, email, form handling, analytics, advertising measurement, scheduling and payment processing
• Subcontractors or suppliers where that is necessary to carry out work you have asked for
• Professional advisers, insurers and auditors
• Authorities, where we are required to by law, or to establish or defend legal claims
• A buyer or successor, if the business or its assets are sold or transferred

Data Retention

We keep enquiry and customer records for as long as needed to provide the service, to honour warranties, and to satisfy tax, insurance and legal requirements. When information is no longer needed we delete it or keep it in a form that no longer identifies you.

Data Security

We use reasonable technical and organisational measures to protect personal information, including encrypted connections to this website and restricted access to our systems. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices And Rights

You can ask us to confirm what personal information we hold about you, to correct it, or to delete it. You can opt out of marketing at any time using the unsubscribe link or by contacting us. Depending on where you live, you may have additional rights under state law.

California residents

If you are a California resident, you may request the categories and specific pieces of personal information we have collected, the sources, the purposes, and the categories of third parties we disclose to; request deletion; request correction; and not be discriminated against for exercising these rights. We do not sell personal information or share it for cross-context behavioural advertising in exchange for payment.

Making a request

Email info@southerndreams-mechanical.com or call (225) 772-4703. We may need to verify your identity before acting, and we will respond within the time the law allows. An authorised agent may act for you with written permission.

Children’s Privacy

This website is meant for adults and is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.

Third-Party Links

Our website links to sites we do not control. This policy does not apply to them, and we are not responsible for their content or their privacy practices.

Changes To This Policy

We may update this policy as our practices or the law change. The effective date at the top shows when it was last revised, and the current version always lives at this address.

Text Messaging

We may send text messages to the mobile number you give us on a contact form, on a booking request or over the phone. Agreeing to receive texts is never a condition of buying any service from us.

The messages fall into two groups. Service messages relate to work you have asked us to do, such as appointment confirmations, arrival windows, technician updates, quotes and invoices. Marketing messages cover seasonal maintenance reminders and occasional offers, and we send those only if you have separately agreed to receive them.

We do not sell your mobile number, and we do not share your mobile opt-in information or your consent with third parties for their own marketing. We share it only with the vendors that run our scheduling and messaging systems for us, and only so they can deliver the messages you asked for. Those vendors are not permitted to use your number for anything else.

You can stop the messages at any time by replying STOP to any text from us. You can also call or email us using the details at the bottom of this page. Turning off texts does not stop us contacting you by phone or email about work already in progress.

Message and data rates may apply and message frequency varies. The full terms of our messaging program are in our Terms and Conditions.

Contact Us

Southern Dreams Mechanical Services LLC
Watson, LA 70786
Email: info@southerndreams-mechanical.com
Phone: (225) 772-4703